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Thread: Paying customer - account cancelled and login held hostage
bob

Replies: 0
Views: 2963

Paying customer - account cancelled and login held hostage 24.06.2011 16:04 Forum: Bugs

I'm a paying customer. I created a second (free) account for my partner. This account was cancelled without reason. Even worse, I can't even use the trunk I originally setup since, when adding it to my paid account, it says trunk already in use by <now cancelled account>.

This is very frustrating. Please purge cancelled accounts ENTIRELY rather than just disable them. Secondly, I'd like to actually use this trunk. But there's no way I'm paying for customer service for you to fix an error on your part.

Also, finally, it's awful customer service to randomly cancel accounts. This would have been a paying customer but they're now so angry they will look elsewhere.

Thread: RE: Google Voice Peering
bob

Replies: 206
Views: 817292

RE: Google Voice Peering 31.01.2011 22:09 Forum: News

it looks like Google Voice totally removed the send to Google Talk feature inside GV. I can no longer add a Google Talk account as a routing option in the account. Gizmo 5 is still there though, so I'm back to using SipSorcery. No explanation from Google however.

Thread: RE: Google Voice Peering
bob

Replies: 206
Views: 817292

RE: Google Voice Peering 22.01.2011 15:48 Forum: News

Is anyone else having total failure of outbound on Google Voice the past couple days? SipGate is working fine but all my outbound routes won't complete.

Thread: RE: Google Voice Peering
bob

Replies: 206
Views: 817292

RE: Google Voice Peering 18.11.2010 16:52 Forum: News

works perfectly. dials faster than my old gizmo5->sipsorcery workaround. thanks!!

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